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How idr108 Handles Your Personal Data

This Privacy Policy explains what data we collect when you use idr108, how we store it, and what rights you hold over it.

DANA, OVO, GoPay wallet data protectedAccount-level data controlNo third-party sale of your dataAccessible where local law permits
idr108 How idr108 Handles Your Personal Data
DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how we handle your information, our support team is the right starting point. You can reach us through live chat inside your account, or send a written request through our official contact form. For wallet-related data queries — such as confirming what payment data we hold linked to your DANA, OVO, or GoPay account — include your registered account email so we can locate your records quickly.

Team online

Live Chat

Start a chat directly from your account dashboard. Identify your query as a privacy or data request so the right team picks it up without delay.

Contact Form

Submit a written data request through our contact form. Include your registered email and specify whether you need access, correction, or deletion of your data.

Account Settings

Some data preferences — such as marketing communication opt-outs — can be adjusted directly inside your account settings without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at idr108 is applied at the account level and the payment layer. SSL encryption covers all data in transit between your device and our servers. Wallet data linked to DANA, OVO, or GoPay is handled by certified payment processors — we store only what is needed to process and verify transactions, not your full wallet credentials. We keep account records for as long as your account remains active and for a reasonable period after closure to meet internal audit requirements.

SSL Encryption

All data you send to idr108 — login credentials, account updates, payment requests — travels over SSL-encrypted connections. This applies to both mobile browser and desktop sessions.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your wallet and language settings. You can manage cookie permissions through your browser settings at any time.

Data Retention

Your account data is retained while your account is active. After closure, records are kept for a limited period for verification and dispute resolution purposes, then securely deleted.

Your Access Rights

You can request a copy of the personal data we hold on your account, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to retain it.

Common Questions About Your Privacy at idr108

These answers cover the data and privacy questions we hear most often. If something is not covered here, use the contact form or live chat and ask directly — our team can pull up your specific account record and answer from there.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also log device and session data to keep your account secure across devices.

No. We store only the transaction records and wallet identifiers needed to process and verify payments. Your e-wallet PIN and login credentials stay inside your own wallet app and are never passed to us.

Yes. Submit a data access request through our contact form or live chat, including your registered email. We will locate your record and respond with the details we hold.

We retain records for a limited period after account closure to support verification and dispute resolution. Once that period ends, your data is securely deleted from our active systems.

We share data only with payment processors that support DANA, OVO, and GoPay transfers, and only what is needed for transaction processing. Those partners are bound by confidentiality agreements. We do not sell your data.

Go to your account settings and adjust your communication preferences directly. You can also contact our support team through live chat and we will update your preferences on your account record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.